Select City, Area & Type of Delivery from Homepage or browse from a wide variety
of Products in Menu. Add the stuff that you like in your Shopping Cart, write the
Message you want to get on Cake/Card/Bouquet/Gift, provide Delivery Address and
other details, make Online Payment.
If you don't find the City or Area of your Choice, don't hesitate to call us at
+91-7878113113, we many times get things delivered in Cities and Areas that are
not listed online. This may take additional time and cost, depending on the City
The Product Images shown on Midnightcake.com are for the sake of Illustration only.
So don't confuse yourself with the Design that is actually delivered and the one
shown on site, specially for Cakes and Flowers. Undoubtedly the quality and the
quantity will remain same.
Go through the wide Product Range available with Midnightcake, look at the Description,
Photographs, Product details and Related Products. Add to Cart the one which you
like and proceed towards selection of Payment Method.
We support all major Payment Options where you can use your ATM Card, Debit Card,
Credit Card, Net Banking, etc.
Once the Payment is Successfully done, you will receive a Confirmation Call (CC)
on your Registered Mobile in 60 minutes (only for Indian Mobile Numbers). Our Central
Order Processing (COP) Team will confirm all the details that you provided Online
like Delivery Address, Delivery Date & Time, the Product, your Message, etc.
Note: For those orders where we cannot complete the Confirmation
Call (CC) on Phone, we send the Confirmation Mail to the Registered Email Address
provided by the user at the time of booking order. The user will have to revert
as per the instructions given in mail, if required, else it will be considered as
Midnightcake’s Authorized Vendors will arrange the items that you have booked for
Delivery and get them Delivered ‘ON TIME’ with the help of our dedicated delivery
channel. If the order contains the HD Videography & Photography, then there
will be additional Team to take care of Professional Quality Video Shooting and
Photography, which once done will go to Post Production where it gets edited and
a Touch by Expert Team to make it a Masterpiece using various Software Effects.
We will send the Video using Cloud Technology, which you can access and download
from any part of the World with just a Click !
Midnightcake Team manages its Vendor Network across the World using its own and
unique Online Vendor Management System (OVMS)
Next Day our Support Team will do the ‘intense Quality Check (iQC)’ using our Online
Feedback Management System (OFMS) by calling the receiver and taking the Feedback
about the Experiences (both good & bad) with a Standard Questionnaire designed
and developed by Expert Analyst and Market Research Team to get the exact Idea about
where we need Improvements and where we stand Strong.
Based on the Unique Rating System designed and developed by Midnightcake Team using
various factors and parameters and their individual weightage on overall experience,
if we find the Customer is not satisfied due to lack in quality of service/product,
we get them refund upto 100% (after deduction payment gateway charges) depending
on the severity of the issue.
For Refund related issues, get back to us at complains(at)midnightcake.com or refer
the Refund Policy Clause in Terms and Conditions.
During Feedback call we also ask the customers to get a FREE Reminder Call on the
previous day of all birthdays of Friends and Family members to get an alert about
making them memorable with something very Unique.
This is a FREE Service provided by Midnightcake Team just because we don't want
you to miss those Special Moments of your Life due to your Busy and Hectic Schedule.
We understand the importance of every single Celebration of your Life, hence we
want you to add as many Memories as possible to the Timeline of your Life.